Approved sources only
AIOpti connects only to the systems and mailboxes you explicitly approve.
How it works
AI prepares. Your team decides.
AIOpti is built on trust. It never sends anything by itself, does not guess when unsure, and sees only the information you allow.
1. Work arrives
A customer email, enquiry, quote request or PDF attachment arrives in the agreed mailbox.
2. AIOpti checks
The message is classified (e.g. quote request, question, complaint) and missing information is identified.
3. A suggestion is prepared
AIOpti prepares a draft reply or a request for information and shows why it suggests it.
4. A person decides
Your team approves, edits or rejects the suggestion. Nothing is sent without approval.
5. Result measured
Handling time, response time and the share of accepted suggestions are recorded and reported.
When confidence is too low, AIOpti stops
If there is too little information or the case is unusual, AIOpti makes no draft. It states the reason and leaves the message to your team. Holding back is as valuable an outcome as a good suggestion.
A workday with AIOpti
Message arrives
A customer asks for a quote for a maintenance visit.
Sorting
AIOpti recognises a quote request and notices the address is missing.
Draft
A ready reply asking for the address and proposing a time.
Approval
The employee reviews and sends – in about 30 seconds instead of 5 minutes.
Friday summary
The owner sees hours saved, response times and open cases.
Our principles
Data in the EU
Personal data is processed and stored in the EU. Your data is never used for other customers.
Reasoned suggestions
Every suggestion shows its reason and confidence level.
Disconnect at any time
You can pause or remove the connection to any source without losing data.
Where does your team lose the most time?
Tell us in 20 minutes. Let's see together whether AI could help – no commitment.
Book a 20-minute conversation